UR Medicine Home Care wins operational excellence award

On May 11th UR Medicine Home Care received the George K. Hansen Exemplar Platinum Award for Operations Excellence at the 11th Annual Greater Rochester Quality Council Showcase and Performance Excellence Awards. GRQC is a Greater Rochester Chamber of Commerce affiliate.

The George K. Hansen Exemplar Award is the highest level of achievement, and is only given when an organization demonstrates exceptional excellence, organizational-wide commitment, and strong dedication to sustained continuous improvement.

UR Medicine Home Care received this award for their transformational work to restructure and improve operational efficiencies using LEAN process improvement techniques.

The GRQC Performance Excellence Awards celebrate the many quality initiatives and achievements across the community. To be a candidate, an organization puts in a self-nomination in one of three categories: Operations Excellence, Customer Excellence and Team Excellence. A team of judges then visits the site to observe the use of Lean Six Sigma thinking and tools, hear from leadership, people involved in the continued process improvement and to see the results.

The goal of the awards ceremony is to discover, recognize and help others learn.

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